CW203 Child Welfare II - Advanced Communication Strategies
This module focuses on effective communication skills, motivational interviewing from a strength-based approach, communication with different populations, and how confidentiality affects all communication. The act of communicating takes at least two people: the sender of a message and the receiver of a message. People communicate through words, act
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SU05 Substance Use and Addictive Disorders - Community Supports and Service Networking
The purpose of this module is to help to familiarize you with the community supports and resources that are available to clients, and to understand more of the successes and challenges clients face in the community
EC01 Extended Care - Introduction to Direct Care and Professionalism
Understanding and appreciating the importance of one’s job is critical to a successful work experience. The Direct Support Professional is at the foundation of the service delivery system, carrying out the mission of the Agency or organization, supporting individuals, and their families. The purpose of this module is to provide an introduction to t
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LFS03 Frontline Leadership - Empowering Others
Empowering others is a crucial aspect of the role of frontline supervisor. As frontline supervisor, you can empower others by motivating, setting an example, and developing and maintaining effective teams. This module will look at these tools and how they can help you supervise productive and satisfied staff.
DD05 Developmental Disability - Community Supports and Service Networking
The purpose of the module is to describe the importance of positive relationships, social connections and an affiliation with community groups positively on the quality of our lives and the lives of the individuals we support. The learner’s role is to assist the individual in developing and maintaining these meaningful relationships in the co
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