LFS04 Frontline Leadership - Personnel Management
The frontline supervisor is responsible for understanding the importance and value of managing staff effectively. Developing performance goals, assessing the skills of staff to succeed, and building good management practices into your interactions with staff are important in your ongoing effort to manage personnel. This module will also discuss how
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ASD07 Autism Spectrum Disorder - Advocacy
Your role as a Direct Support Professional is to help individuals identify issues of concern and help them know when they are being treated unfairly. Your role also includes helping them solve these issues. This is called advocacy. In this module, you will explore ways to work with the individual to gather information related to a situation. You wi
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SU02 Substance Use and Addictive Disorders - Participant Empowerment
The purpose of this module is to provide an introduction to human services and mental health, and additional material on professionalism and professional boundaries. The module concludes with a discussion of cultural responsiveness and diversity.
CW103 Child Welfare I - Communication
The act of communicating takes two people: the sender of a message and the receiver of a message. People communicate through words, actions, facial expressions, pictures, and signs. It is important as a Direct Support Professional to know how to effectively communicate with the persons you support as well as with other people within our environment
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EC01 Extended Care - Introduction to Direct Care and Professionalism
Understanding and appreciating the importance of one’s job is critical to a successful work experience. The Direct Support Professional is at the foundation of the service delivery system, carrying out the mission of the Agency or organization, supporting individuals, and their families. The purpose of this module is to provide an introduction to t
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