CW203 Child Welfare II - Advanced Communication Strategies
This module focuses on effective communication skills, motivational interviewing from a strength-based approach, communication with different populations, and how confidentiality affects all communication. The act of communicating takes at least two people: the sender of a message and the receiver of a message. People communicate through words, act
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LFS07 Frontline Leadership - Fiscal Responsibility
The frontline supervisor has a fiscal responsibility to the individual receiving services, to the staff and vendors delivering services through the program or activities, and to the Agency. To be fiscally responsible, you need to have knowledge about the budget process, the elements of a budget, how decisions are made and who is responsible. Unders
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MH11 Mental Health - Health and Safety
This purpose of this module on health and safety is to introduce the basic concepts of nutrition, healthy life styles, symptoms and signs of illness, medication issues, responding to environmental emergencies, and safety issues and practices.
LFS01 Frontline Leadership - Introduction to Leadership and Frontline Supervision
This module provides an overview of the supervisor’s role, specifically how the supervisor enhances staff relations using effective communication skills, encouraging growth and self-development, facilitating teamwork, employing conflict resolution skills, and providing adequate supports to staff. It will provide you with an opportunity to identify
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ASD08 Autism Spectrum Disorder - Vocational, Educational, and Career Support
When we are children, the adults in our life make choices for us. They choose what we wear, where we go, what we eat and what we learn. As we grow older, we make more of those choices on our own. Learning is life-long. As an adult, we may enroll in art and crafts classes, writing classes, language classes. We might join a gym, or go to the library.
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