LFS02 Frontline Leadership - Communication
The act of communicating involves at least two people, the sender of a message and the receiver of a message. People communicate through words, behaviors, gestures, facial expressions, pictures, and signs. Communication is an essential tool in supervision. It is important for the frontline supervisor to know how to effectively communicate with thei
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MH02 Mental Health - Participant Empowerment
The purpose of this module is in teaching you the importance of promoting the rights and responsibilities of individuals and empowering them to make personal choices. This module will include strategies and resources for supporting individuals in their relationships with others and creating opportunities to express themselves in a safe and appropri
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SU04 Substance Use and Addictive Disorders - Assessment
Assessments provide us with information that will help us determine the supports and services necessary to help individuals in their rehabilitation and recovery. The purpose of this module is to introduce you to the different types of assessments that are done, and how they relate to the process of recovery.
LFS04 Frontline Leadership - Personnel Management
The frontline supervisor is responsible for understanding the importance and value of managing staff effectively. Developing performance goals, assessing the skills of staff to succeed, and building good management practices into your interactions with staff are important in your ongoing effort to manage personnel. This module will also discuss how
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ASD03 Autism Spectrum Disorder - Communication
Communicating effectively is an essential element of the Direct Support Professional’s daily work. Specific strategies and tools will be reviewed in this module. You communicate regularly with people inside and outside the agency in order to successfully manage the needs of the individuals you support. In this module we will look at communication t
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