MH05 Mental Health - Community Supports and Service Networking
The purpose of this module is to help to familiarize you with the community supports and resources that are available to clients, and to understand more of the successes and challenges clients face in the community
LFS06 Frontline Leadership - Program Planning and Monitoring
The purpose of program planning and monitoring is to support functions and activities within your agency and ensure that programs are mission driven, outcome focused, effective, and efficient.Current programs and new initiatives should be the result of planning activities which provide a clear statement of program goals and objectives, expected pro
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LFS09 Frontline Leadership - Advocacy
Advocacy is an important skill for frontline supervisors. The frontline supervisor has the responsibility and opportunity to advocate for staff, for services that support individuals and for themselves. Recognizing one’s own advocacy skills and experience, teaching others how to be effective advocates and managing change that effective advocacy can
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CW201 Child Welfare II - Child Welfare Services and Professionalism
This module is an introduction to child welfare and the juvenile justice system, and additional material on professionalism and professional boundaries. The module concludes with a detailed discussion of cultural responsiveness and diversity.
CW203 Child Welfare II - Advanced Communication Strategies
This module focuses on effective communication skills, motivational interviewing from a strength-based approach, communication with different populations, and how confidentiality affects all communication. The act of communicating takes at least two people: the sender of a message and the receiver of a message. People communicate through words, act
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