More than just being polite or nice to people, courtesy involves a set of unwritten rules for interacting with clients and guests on the job.
After completing this lesson, the student will be able to: Demonstrate the five steps of courtesy face-to-face; Understand the dos and don'ts of body language; Respect personal space; Appropriately touch a client; Use proper phone etiquette; Say goodbye correctly.
aQuire Training Solutions
- view details
aQuire Training Solutions is a division of the Institute for Professional Care Education, LLC.
Certifier Name: Sharon Brothers, MSW
Certifier Title: CEO, Primary Instructor